Cost control contracts

Full service contract

The Bizerba Full service contract offers all-round protection for your investments and allows flexible contract design.

A Full Service contract offers you allround protection for your hardware investment. 

You can fully concentrate on your core competencies while the Bizerba Service is taking care of your equipment.
The flexible design of the contract enables us to create a service package individually tailored to your needs. 


The Bizerba Full service contract offers you increased productivity as well as greater planning reliability and cost certainty.

Discover at a glance all the advantages of the Bizerba Contracts for your company.

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General labeling contract
Cutting-edge production systems at calculable costs without on-balance sheet investments, the settlement key is the number of labels used.
Life cycle contract
The availability of the systems during the entire life cycle takes center stage and allows an individual service package at fixed monthly installments.

Highlights

Regular checkup

  • Inspection based on a detailed, device-specific checklist at regular intervals 
  • Weight check 
  • Safety inspection 
  • Travel expenses 
  • Testing of electrical safety 


Repairs 

  • Repair of defective devices 
  • Set-up time 
  • Working time
  • Travel expenses 
  • Expenses for meals 
  • Original Bizerba spare parts included (except wear and tear parts) 
  • Supply of rental devices in case of repair works (in as far as they are available) 


Remote support 

  • Use of the Bizerba hotline with technical support contacts 
  • Checking of error messages for hardware as well as identification of possible error causes 
  • Fast remote assistance without on-site assignment
  • Support for DIY troubleshooting due to Augmented Services
  • Help for questions concerning application and device functions 


Asset management

  •  Regular survey of devices at customer site, e.g. for inventory purposes


Product images and technical information may differ and may not be available in your country.

For take away

Downloads

You can find operating instructions, software updates, licenses, service requests for your personal device in the Bizerba customer portal.

Datasheet Full service contract EN (277 KB)
Flyer Full Service Contract with lifetime option (748 KB)
Flyer Original Bizerba Spareparts (263 KB)
Brochure Service Contracts EN (1 MB)
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