Cost control contracts

Life cycle contract

System availability throughout its lifecycle is key, offering a customizable service package with fixed monthly rates.

With the Life cycle contract Bizerba offers you customized, tailor-made solutions along the entire process: ranging from an individually configured new device to regular, preventative maintenance, repairs and of modular design, calibration, preparation for verification, verification support and stand-by service – everything for a fixed monthly installment during the entire contract term. Our support over the entire life cycle ensures highest possible availability of your equipment. 


Our services at a glance:


  • Delivery and installation of new equipment
  • Repairs: Repair of defective devices including set-up time, working time, travel expenses and genuine Bizerba spare parts
  • Annual check-up and remote support
  • Asset management: Regular survey of devices at customer site, e.g. for inventory purposes
  • Uninstalling of devices after expiration of the contract term

Highlights

Inspection of devices to meet the highest quality standards while ensuring regulatory compliance

Original Bizerba spare parts for extended service life and functionality

High availability: Regular preventive maintenance preserves the value and performance of devices and systems

Fast assistance and repair through remote support

Transparent, predictable costs through the comprehensive contract model

Long-term cost control protects your liquidity

Product images and technical information may differ and may not be available in your country.

Details & Options

Wear and tear parts included

Increase of Service Level Agreement (SLA): Extended availability means that the stand-by service adjusts their availability by up to 24 hours, seven days a week to your individual production times.

Increase of preventative maintenance intervals

Runtime between 12 and 60 months

For take away

Downloads

You can find operating instructions, software updates, licenses, service requests for your personal device in the Bizerba customer portal.
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