PC scales

Hanging scale Q1 expert 400

Q1 expert 400 – the smart hanging scale for assisted sales, self-service, and labeling: flat, intuitive, efficient – for optimal visibility

The Q1 expert 400 is an innovative hanging scale designed for a variety of retail environments, optimizing the weighing and labeling process for items such as fish and seafood. Its sophisticated hygiene concept ensures that liquids from fresh food do not contaminate the housing or connections, thanks to the clever tray attachment. Its plug-and-play functionality ensures rapid and effortless interchange of printers, and displays. Engineered for durability, the printer incorporates sturdy metal hinges and advanced linerless cutter technology, allowing for an impressive 500,000 cuts without the necessity of replacing cutting components. This blend of resilience and adaptability makes the Q1 expert 400 an ideal solution for various retail environments such as fishmongers, market stalls and supermarkets.

Key Features:
  • Modular Design: Flexible hardware and software concept for diverse applications
  • Plug-and-Play Compatibility: Quick and easy replacement of printers and displays
  • Intuitive GUI: User-friendly interface combined with capacitive touch technology for enhanced user comfort
  • Management Software: Seamless management of device and production data with transparent monitoring capabilities
  • Versatile Model Options: Offers various models and options, including a dual printer
  • Expandable Performance: Initial impressive performance that can be upgraded in the future with a pluggable SMARC module (CPU and RAM)
  • Operating System Compatibility: Available with Windows 11; supports both RetailStore and third-party software
  • Software Application Extensions: Includes options for My-Order, Queuing, Digital Receipt, and more

Highlights

  • A modern, user-friendly GUI allows fast working and optimal operating processes
  • Modular design allows flexible system expansion as needed
  • Latest auto cutter technology with a long service life
  • Slim design ensures clear view and transparency for customers
  • Optimized printers with super-fast paper exchange concept
  • Various printer options including a double printer

Product images and technical information may differ and may not be available in your country.

Areas of use

  • Suitable for counter sales, self-service, price labeling/pre-packaging, and transactions
  • Ideal for use in butcher shops, bakeries, supermarkets, delicatessens, bulk stores, hardware stores, and the hospitality industry

Details & Options

Displays: Capacitive screen, continuously adjustable, with Plug & Play integration for quick and flexible start-up

Printer: Plug & Play for easy maintenance. Various options (2"/3", dual printer)

Power consumption: 29.6 W in operation (12" operator display + 10" customer display), 1.5 W in stand-by mode – efficient and sustainable
  • WiFi (2.4 / 5 GHz; can be retrofitted)
  • Energy-saving mode Wake on LAN. Info: Wake-on-LAN is not supported after the device has been disconnected from the power supply in sleep mode and is reconnected. In this case, the device must be switched on manually
Specification Facts Details
Maximum load 15 kg
30 lb
Memory SSD 128 GB
SSD 256 GB (optional)
Ambient air humidity max. 90% relative humidity (non-condensing)
Operating system Windows® 11 Ltsc
Supply medium Mains connection 100 - 240 V, 50/60 Hz
Accuracy class III
Installation area (L x W) 800: 325 x 360 mm
Display resolution customer display 1280 x 800 (16:10), WXGA
1024 x 600 (WSVGA)
Size/type customer display 12,1" TFT
10,1" TFT
Random access memory 8 GB
16 GB
Voltage variants 120 - 240 V 50 - 60 Hz, AC
Size/type Operator Display 12,1" Touch TFT
10,1" Touch-TFT
Verificationable ☑
Label size 105 mm (default) / max. 120 mm
max. 150 mm/s
2"/3" - 58/80 mm 		Roll diameter
Print speed
Roll width
Interfaces Ethernet (TCP/IP)
USB 2.0
USB 3.0
WLAN
1 x RJ12
Temperature range +14 °F to +104 °F / -10 °C bis +40 °C Operation
Weighing software RetailStore
RetailBridge (OEM)
Printer 2" T/E
2" T/L
2" T/L Auto-Cutter
3" T/E
3" T/L
3" T/L Auto-Cutter
Doubleprinter 2"T/2"L 		Auto-Cutter: More than 500,000 cuts without having to replace cutting components. This performance can be guaranteed with Bizerba paper.
Weight ca. 17.7 kg Q1 expert 400
Display properties Multi-Touch, capacative Operator Display
Weighing range 3/6 kg
12 kg
6/15 kg
15/30 lb 		e=1/2 g
e=2 g
e=2/5 g
e=0.005/0.01 lb
Color signal black RAL 9004
Processor type Intel Elkahrt Lake X6413E
Operator display resolution 1.024 x 600 (WSVGA)
1280 x 800 (WXGA)
Approval information CE
UL
Dimensions range (L x W x H)/(D x W x H) 408 x 402 x 569 mm Q1 expert 400 with 10"/10" Display
Sounds good?
Please contact our specialists at any time