Stříbrný butcher shop: faster service, better hygiene

At Stříbrný Butchery, they pride themselves on quality and freshness, which is why they don't cut the sausages ahead of time for the display case. Each order is prepared on customer's request, which guarantees longer shelf life of the products. But there is a downside to this approach - the staff needs more time for each customer, which leads to long queues. And in today's hectic times, not every customer can afford to wait.

When it started to happen that people went elsewhere to shop, it was clear that a change was needed. But a central checkout wasn't the solution - the shop assistants wanted to stay in touch with customers, not just sit behind the till. So the company decided to take an innovative approach and approached Bizerba. After thorough planning and technical preparation during the renovation of the new store, they were able to introduce a modern system with automated checkouts, which streamlined service while maintaining a personal approach to customers.

The introduction of the self-service system in Stříbrný butcher shop significantly accelerated the shopping process and eliminated long queues. This modern system has brought a number of benefits to customers and staff.

Faster customer check-in

"I wouldn't change today. In addition to saving time in serving customers, I have less work and hassle. Now I just refill the machine twice a week with change to give back," says Mr Stříbrný. Thanks to the self-service system, customers pay themselves at the end of the shopping process, eliminating unnecessary waiting and making the whole process run smoothly.

Better hygiene thanks to minimal contact with cash

The system significantly reduces cash handling, which contributes to better hygiene and safety for both customers and staff. "From a hygiene point of view, this is also a big step forward. Everything is touch-free, which brings greater safety for both customers and our employees," confirms Mr Stříbrný.In addition, sales assistants do not have to constantly put on and take off gloves when paying, which saves time and increases the fluidity of service.

Real-time overview of sales

Thanks to the connection to POS systems and cash payment machines, Stříbrný Butchers have a real-time overview of sales. This simplifies store management and end-of-shift administration. Instead of tediously counting sales, sales assistants can immediately start cleaning and attend to other important tasks.